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Chilltalk Characters Terms of Use

Use of the Site

License and Site Access

Chilltalk Characters grants you a limited, non-exclusive, revocable license to access and make non-commercial use of the Site and not to download (other than page caching) or modify the Site or any portion of the Site, except with the express written consent of Chilltalk Characters. Chilltalk Characters also grants you a limited, non-exclusive, revocable right to create and display a hyperlink to the home page of the Site so long as the link does not portray Chilltalk Characters, its affiliates or their products or services in a false, misleading, derogatory or otherwise offensive matter.

Termination of Access

You agree that Chilltalk Characters may, in its sole discretion and without prior notice to you, terminate or suspend your access to all or any part of the Site and your Site account without notice, for any reason, including without limitation: (1) attempts to gain unauthorised access to the Site or assistance to others attempting to do so, (2) attempting to overcome software security features limiting use of or protecting any content available on the Site, (3) discontinuance or material modification of the Site or any service available on or through the Site, (4) violations of these Terms of Use or applicable law, (5) failure to pay for purchases, (6) suspected or actual copyright or trademark infringement, (7) unexpected operational difficulties or (8) requests by law enforcement or other government agencies. YOU AGREE THAT NONE OF CHILLTALK CHARACTERS, ANY OF ITS AFFILIATES OR ANY OF THEIR RESPECTIVE EMPLOYEES, REPRESENTATIVES AND OWNER(EACH A “CHILLTALK CHARACTERS PARTY”) WILL BE LIABLE TO YOU OR TO ANY THIRD PARTY FOR TERMINATION OF YOUR ACCESS TO THE SITE.



All content included on the Site, including, without limitation, text, articles, graphics, logos, user interfaces, button icons, images, photographs, audio clips, video clips, digital downloads, data compilations and software, (“Content”) is the property of Chilltalk Characters or its licensors, product suppliers or content suppliers (including users who supply Content) and is protected by applicable copyright laws. The design, selection, arrangement, coordination and compilation of all Content on the Site are the exclusive property of Chilltalk Characters and are protected by applicable copyright laws. All software used on the Site is the property of Chilltalk Characters or its software suppliers and is protected by applicable copyright laws.


CHILLTALK CHARACTERS and CHILLTALK are trademarks or service marks of Chilltalk Characters or its affiliates or licensors. All rights are reserved. These and other trademarks, service marks, graphics, character designs, logos and trade dress of Chilltalk Characters and its affiliates, suppliers and licensors used on the Site may not be used without the prior written consent of Chilltalk Characters or its applicable affiliate, supplier or licensor, as the case may be. Without limiting the foregoing, no Chilltalk Characters trademark, service mark or trade dress may be used in connection with any product or service that is not Chilltalk Characters’s, in any manner that is likely to cause confusion among users or customers or in any manner that disparages or discredits Chilltalk Characters.


Methods of Payment

All payment is made by PayPal®, the user agreement for the PayPal service will govern your use of that service and you must refer to that agreement and not these Terms of Use to determine your rights and liabilities as a PayPal member. YOU, AND NOT CHILLTALK CHARACTERS, ARE RESPONSIBLE FOR PAYING ANY UNAUTHORISED AMOUNTS BILLED TO YOUR PAYPAL ACCOUNT BY A THIRD PARTY. You agree to pay all fees and charges incurred in connection with your purchases (including any applicable taxes) at the rates in effect when the charges were incurred. Unless you notify Chilltalk Characters of any discrepancies within thirty (30) days after you first receive notice thereof, you agree that they will be deemed accepted by you in all respects and for all purposes. If Chilltalk Characters does not receive payment through the PayPal service, you agree to pay all amounts due upon demand by Chilltalk Characters or its agents.

Unless expressly set forth on the Site, Chilltalk Characters does not accept any other payment form. If Chilltalk Characters offers or accepts any other form of payment, you hereby agree to all restrictions, terms and conditions associated with such other form of payment.


You are responsible for paying any governmental taxes imposed on your purchases, including, but not limited to, sales, use or value-added taxes. With respect to each of your purchases Chilltalk Characters will automatically charge and withhold any applicable tax that it deems is required in any applicable provinces and jurisdictions.


All transactions conducted by or with Chilltalk Characters, including sales of items shown on the Site, issuance of gift certificates and credit for returned merchandise, are made in Canadian Dollars (CAD).


Order Acceptance

The offer and acceptance of orders will be subject to the terms of the third paragraph of these Terms of Use. Chilltalk Characters may confirm its receipt of your acceptance by sending a confirmation to the e-mail address that you provide.

Passage of Title

Title to products and risk of loss of products, passes to you upon delivery to the common carrier selected by Chilltalk Characters to deliver your order.

You are obligated to take delivery of any products you order notwithstanding that the quantity delivered may be less than the quantity ordered, provided that any amount charged to you shall be adjusted to reflect such lower quantity. Any such discrepancy in quantity shall not be deemed a material change of the terms of sale nor a breach or repudiation of Chilltalk Characters’s agreement to sell products to you.



Chilltalk Characters accepts returns of most defective products, products damaged in shipping and (in the case of clothing) products of incorrect sizes, in accordance with the terms and conditions posted from time to time at “FAQ” section.

Replacement or repair of returned products will be made in accordance with the Return and Refund Policy. Any refunds provided pursuant to the Return and Refund Policy will be made in the form of credit that may be applied to other purchases on the Site. In no event will cash refunds be made.


Accuracy, Completeness and Timeliness of Information

Chilltalk Characters are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

Modifications to the Service and Prices

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.


Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

Third-Party Links

The Site may contain links to other websites. The Chilltalk Characters Parties are not responsible for examining or evaluating and the Chilltalk Characters Parties do not warrant the offerings of, any of the businesses or individuals operating such websites or the content of such websites. No Chilltalk Characters Party assumes any responsibility or liability for the actions, products or content of any of these third-party websites. You should carefully review the privacy statements and other conditions of use set forth in such websites.

Last Updated: July 18, 2013